Terms and Conditions

Last updated: March 2025

1. Acceptance of Terms

By accessing or using our food ordering platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our service.

2. Use of the Platform

  • You must be at least 18 years old or use the platform under adult supervision.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to misuse the platform, submit false orders, or engage in fraudulent activity.
  • We reserve the right to suspend or terminate accounts that violate these terms.

3. Orders and Payments

All orders placed through our platform are subject to availability and confirmation. Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices without prior notice.

Payment must be made at the time of placing the order. We accept online payments via Razorpay and cash on delivery where available.

4. Wholesale Orders

Wholesale bookings are subject to minimum order quantities and advance notice requirements. By placing a wholesale order, you confirm that the information provided is accurate and complete. We reserve the right to decline orders that cannot be fulfilled within the requested timeframe.

5. Intellectual Property

All content on this platform, including logos, images, and text, is our property and may not be reproduced or used without prior written permission.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our platform or services. Our total liability shall not exceed the value of the order in question.

7. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Thrissur, Kerala.

8. Contact

For queries regarding these terms, contact us at sbnctrl@gmail.com.