തട്ടു vandy

Privacy Policy

Last updated: March 2025

1. Introduction

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our food ordering platform. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

  • Account Information: Your name, email address, phone number, and password when you register.
  • Order Information: Details of the orders you place, including items, quantities, delivery address, and payment details.
  • Location Data: Delivery address and, if permitted, your device location to improve delivery accuracy.
  • Usage Data: Pages visited, actions taken, and device/browser information for improving our service.

3. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders.
  • Send order confirmations and delivery updates.
  • Manage your account and provide customer support.
  • Improve our platform, menu, and services.
  • Send promotional offers and updates (only with your consent).
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Delivery Partners: To complete your order delivery.
  • Payment Processors: Such as Razorpay, to securely handle transactions.
  • Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure password storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at sbnctrl@gmail.com.

7. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyse site usage. You can control cookie settings through your browser, though disabling cookies may affect site functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related questions, please contact us at sbnctrl@gmail.com.